Job Title: Reconciliation Business Delivery Manager (Product Owner)

Department: CEFS-Reconciliation

About Business Line/Function

The IT Reconciliations Department is managing the reconciliations (Financial, Referential, Systems to Systems, ...) for a number of BNP Paribas's domains (Global Markets, Global Banking, Security Services, Wealth Management, ...) via specialized expert systems (FIS DIM/Intellimatch, Pega PCM, Socrates). Our internal clients are working 24/7 at a worldwide level with a high level of reliability. IT systems are integral to the business and are a key part of the value proposition to clients. These IT systems range from industry standard products for standard process automation to internally developed, often, market leading IT applications. The IT teams owning these IT systems are made up of functions that include Technical and Application production support, Business Analysis & Project Management, Development & Maintenance and Quality Control. BNP Paribas India Solutions is the key partner in all IT functions and has interactions with colleagues in other locations including Paris, London, New York, Tokyo, Singapore & Hong Kong. This partnership ranges from sharing the IT workload, executing global strategy to owning global applications offshore. The technology and engineering landscape is wide, encompassing almost all techniques and platforms. It continues to evolve and transform with the market with the business continuing to invest in it. To ensure our efficiency and alignment with the market expectations, we have to ensure that both our architecture and our technologies are up to date and aligned with the most efficient and reliable standards.

Position Purpose

Business Delivery Manager within Reconciliation IT plays the role of expert (IT & functional) to take charge of managing end to end value change, organization efficiency to lead our main teams and systems, managing the Group reconciliations at international level.

Will actively participate to the consolidation of our current systems and structure base while being a source of propositions to lead the area. The position has a strong focus on stability, flexibility, and expertise to always guarantee the proper Clients expectations. Working in an international Clients base environment but also as part of an Offshore organization, the capacity to interact in a respectful and easy way with both his/her Clients, Management, and team to find compromises while guaranteeing the proper organization and seamless relations is a must.

The key interactions are with the Project Sponsor, operations team, delivery teams. Working in a very quality oriented environment, the position requires Agile knowledge as well as Costs and Clients benefits concepts.

This position requires strong leadership, communication, and adaptability to navigate the complexities of working in a globally distributed environment.

The Business Delivery Manager shall also be in charge of upskilling his/her team in full alignment with the expected target organization where in which the Offshore team becomes more involved in critical projects lead in full autonomy whenever possible. This first part of his/her missions shall not exceed 3 to 4 years to enable stabilization of resources to secure efficiency and autonomy. He/She will own the complete product lifecycle – from vision and roadmap definition, through backlog grooming and agile delivery, to post‑release optimization – guaranteeing a best‑in‑class, secure user experience. The role requires tight collaboration with business, compliance, risk, UX, data‑analytics and infrastructure teams, and regular communication of progress, risks and outcomes to senior leadership.

Responsibilities

Key Responsibilities

Takes responsibility of the teams, systems and domains he/she is in charge of,
The capacity to lead multi-skilled team members and stay focused on target is a necessary skill.
Is involved to frame the project upfront, define the most adequate governance to lead the project to success.
When relevant, consolidate the design solution to deliver with architects, with proper sign off from clients and relevant contributors.
Ensure effective communication, continuous alignment of all the contributors and timely running of governance routines.
Be a single point of contact for the clients and the central instances as well as manage the demand reception and comprehension/ challenging along with BOW
Own and maintain the backlog and roadmaps for all products in the portfolio. Run regular grooming sessions with the stakeholders and development teams.
Own, design, champion, and drive alignment on the to-be vision for the portfolio.
Work with the delivery leads for estimation and for prioritization along with clients based on capacity.
Secure the staffing with the support of the of line managers and/or relevant governance body in charge of allocating resources.
Ensures a respectful and efficient ambiance in his/her team,
Has good relationships with Senior Management as he/she will have frequent Management meetings,
Able to manage day to day task and accountable and responsible for deliveries from offshore.
Ensures both the upskilling of his/her team to bring local autonomies on Projects Management as well as secures the enhanced skills of his/her team to reduce turnover.
Facilitate sprint planning, daily standups, demos and retrospectives while removing impediments to maintain delivery velocity.
Orchestrate UAT, regression testing and production releases, maintaining release documentation, change‑control artefacts and post‑release monitoring.

Contributing Responsibilities

Ensures seamless relations with his/her functional Management (Offshore)
Gain an in-depth understanding of projects and analyse customer expectations.
Interact with functional and technical architects to design enterprise solutions.
Be able to provide Project progress KPI, allowing to demonstrate adherence (or not) to initial plan
Proactively propose and set-up mitigation plans.
Be capable of challenging a governance/organization in place if the audit of the project shows an opportunity to be more efficient.

Specific Qualifications

At least 10 - 12 years of Hands-on work experience in an Enterprise environment, preferably working in multi-location IT teams, with 5 yrs of experience in Product owner role
A proven experience in multi-expertise team management in an international environment,
An experience in an Onshore/Offshore would be a key factor,
A very good English level is mandatory,
Qualification: Bachelor's degree in computer science, Engineering, Business or a related field; Master's degree or certifications such as CSPO, PMP, AWS, TOGAF are a plus.

Skills Referential (Required Knowledge, Skills And Abilities)

Technical & Soft Skills:

Knowledge of Reconciliation, types of reconciliation, basic reconciliation reports and various applied for reconciliation setup etc
Working knowledge of reconciliation tools like IntelliMatch, Duco, Gresham, TLM
Agile Methodology,
Budgets & Projects Management,
Capacity to structure, synthesize and summarize concepts,
Resilience in a strong pressure environment,
Strong track record in successful interactions with peers in a non-hierarchical framework.
Strong analytical skills.
Strong communication and reporting skills.
Strong interpersonal skills.
Strong problem-solving and negotiation skills.
Capacity to interact with senior members of the organization.
Strong capacity to motivate his/her team for upskilling

Behavioral Skills

End to end application tech & functional ownership, maintain book of work, collaboration with global teams.
Lead a team of developers and provide technical guidance, code review, and mentoring.
Organized and delivery-focused, with attention to detail.
Solid work ethic, high level of motivation and resilience.
Comfortable operating with a strong level of autonomy, self-driven
Showing strong leadership and assertiveness
Strong empathy and people care.
Coaching & mentoring techniques

Specific Qualifications (if Required)

Exposure to Banking domain is a plus
Exposure to migrating legacy applications to latest tech stack
Good to have exposure to cloud platforms, and containerization technologies.

Location: Mumbai, Bengaluru (Preferred)

About BNP Paribas Group

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, color, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.