Position Description:

The Enterprise IT Service Desk Workstation Vulnerability Analyst s role is to help secure the company s workstations against vulnerabilities. This will be done through analyzing scan data, researching vulnerabilities, and providing mitigation for said vulnerabilities within SLA timelines. Additionally, deployment of mitigations may be required. The Workstation Vulnerability Analyst will also need to present findings to IT leadership.

Principal Duties and Responsibilities (Essential Functions):

Analyze the results of vulnerability scans
Understand business criticality of various systems
Prioritize work based on risk
Complete work within deadlines
Assist in identifying and assessing vulnerabilities in the organizations systems, networks, and applications.
Support the development and implementation of remediation plans to address identified vulnerabilities.
Participate in regular vulnerability assessments and penetration tests to identify new security risks.
Monitor security alerts and incidents and assist in determining the impact and necessary response.
Assist with rollback if necessary
Document and report on remediation activities, including progress and outcomes.
Investigate and remediate malfunctioning security agents
Function and communicate in a global support team.
Analyze root cause and implement corrective solutions.
Collaborate with IT, security, and development teams to ensure timely and effective remediation.
When necessary, contact third-party software and PC equipment vendors.
Maintain knowledge of current IT trends and advancements.
Stay informed about the latest security threats, vulnerabilities, and mitigation techniques.
Provide support to other teams on vulnerability management best practices.
Full time - Five days a week - In the office position
Potential for evening and weekend hours.

Job Specifications:

Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a fast-paced environment.
Ability to shift between tasks as priorities change
Strong written and oral communication skills.
Strong troubleshooting skills and knowledge of IT hardware and software.
Ability to conduct research into software issues and products as required.
Strong organizational skills with keen attention to detail.
Basic understanding of security principles, protocols, and technologies.
Familiarity with vulnerability assessment tools (e.g., Nessus/Tenable, Qualys, OpenVAS) is a plus.

Required Education and Experience:

An associate degree in the field of computer science or management information systems, and/or 3-5 years of related work experience is preferred.
1-3 years of vulnerability remediation preferred; experience with patch management and scripting is a plus.
Experience working in a team-oriented, collaborative environment.
Relevant certifications (e.g., CompTIA Security+, CEH) are a plus but not required.