Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question Are you FIS

About The Role

FIS is seeking a Revenue Operations Transformation Analyst to drive end-to-end transformation across the global go-to-market organization. This role sits within Revenue Operations and partners closely with Sales, Strategy, Finance, Enablement, and cross-functional teams to streamline existing processes, by designing scalable, futurestate processes supported by data, technology, AI and automation at scale

This is a highly visible, hands-on role designed for someone analytical, detail-oriented, and capable of balancing domain expertise with process engineering rigor. The ideal candidate brings strong RevOps transformation experience, to ensure that process redesigns directly improve seller productivity and overall GTM execution

What You Will Be Doing

RevOps Transformation & Process Excellence

Map and document currentstate (asis) processes across the entire sales process such as pipeline management, forecasting, territory/coverage, deal execution, pricing, commissions, and reporting
Conduct rootcause analysis to identify bottlenecks, inefficiencies, handoff gaps, and data/process breakdowns across teams
Translate process insights into clear, prioritized transformation roadmaps with defined milestones and success metrics

AI Tools & Program Support

Build and leverage enterprise AI-driven tools to increase analytical efficiency
Partner with Sales Technology and AI teams to translate process designs into automated workflows, AIenabled solutions, and scalable RevOps capabilities
Identify opportunities where automation, AI insights, or agentic workflows can reduce manual effort and improve decisionmaking
Support AI program management through tracking, stakeholder coordination, and reporting

Special Projects Leadership

Identify, lead and manage strategic cross-functional projects, leveraging your problem-solving skills to drive process improvements and revenue enhancement initiatives
Take the initiative in coordinating resources from multiple departments to optimize processes and support overarching business goals
Gather, develop, and analyze information from multiple teams and develop efficient processes and reports to support the business

Executive Communication & Storytelling

Create compelling, executive-level PowerPoint storyboards and business insights
Translate complex analysis into clear recommendations
Build business cases that quantify benefits, costs, and ROI of proposed process and technology changes
Support change management and adoption efforts to ensure redesigned processes are embedded and sustained

What You Will Need

4+ years in Sales Operations, Revenue Operations, Business Operations, or related GTM roles
Bachelor's degree in Business, STEM, Economics, or related analytical discipline
MBA or Master's degree in a technical or quantitative field from Tier 1 or Tier 2 institutes
Proven expertise in process mapping, rootcause analysis, and futurestate process design
Strong analytical and Excel skills
Ability to translate complex operational analysis into clear, executivelevel narratives and recommendations
Ability to lead and work with cross-functional teams, manage multiple priorities and influence global stakeholders
Ambiguous problem-solving and executive communication skills
Positive, can-do, roll up the sleeves and get things done mindset
Relentless ownership mindset - spots problems early, pulls into them, and drives solutions endtoend without needing direction

Added Bonus If You Have

Experience with AI tools, workflow automation, or AI program management
Exposure to broader GTM tech stack tools including Seismic, or CPQ
Experience in CRM, CRMA/Tableau/Power BI dashboards, and Xactly
Lean Six Sigma, BPM or formal process improvement certification

What We Offer You

At FIS, we are as committed to growing our employees careers as our own business. We offer

Opportunities to innovate in fintech
Inclusive and diverse team atmosphere
Professional and personal development resources
Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Revenue Operations Analyst Senior