Responsibilities

To take lead in monitoring + driving sales activities.
To proactively identify + nurturing sales-qualified prospects through the pipeline to generate profitable + sustainable businesses.
To conduct regular reviews of sales leads + customer portfolios with key stakeholders.
To conduct market research on pricing + product competitiveness, ensure regular efforts alignment is being made with our pricing team.
To provide CCL team the customer's feedback + support on resolutions as required.
To take the lead in onboarding + implementation of new customer, ensuring that standard operational procedures are updated for handing over to our Customer Care Locations (CCL).
To maintain + update relevant customer information on internal systems.
To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences

Minimum 8-10 years work experience in sales, particularly in the freight forwarding industry.
Strong customer service skills to build and maintain client relationships.
Excellent communication and team player skills, professional selling and problem-solving abilities, and computer literacy.
Ability to work well within a team and support colleagues as needed.

Good Reasons to Join:

As an employer, Kuehne+Nagel stands for equal opportunity, and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Air Logistics Sales Representative