Drive the Sales plans, monitor and analyse the sales data in coordination with the Sales Staff to ensure that the store targets are met
Ensure adequate level of staffing in the store as per store manpower matrix and take appropriate actions accordingly; ensure that duties, responsibilities and targets are cascaded appropriately and effectively monitored
Store operating policy
Increase in customer satisfaction score
Increase in revenue
Number of cases of non-compliance
Adherence to timelines
Monitor the indents for the stock based on the options shown by the symphony systems and ensure optimization
Ensure adherence of the staff to the Code of Conduct viz. Rules & Regulation, Morning Meeting, Confidentiality, Attendance, Leave, Dress Code, Uniform, Accommodation, Mess, etc.
Review the various financial records and ensure that its consistent as per the guidelines; Ensure that all the commercial compliance is carried out as per the corporate guidelines
Ensure implementation of Golden Harvest Scheme as per the policy; coordinate with the corporate teams to enhance the effectiveness and reach of the scheme
Anchor periodic customer meets for birthdays, anniversaries, dormancy drives, GHS awareness programs etc. and ensure maximum customer
Manage the store operations in the store in coordination with all the relevant stakeholders like admin, IRSG, Regional VM etc.
Ensure the maintenance of stock level and its replenishment as per the sales and customer preferences.
Asses the ageing of stock and product Mix as per the market preferences within the store and coordinate with the merchandising team for optimization
Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis
Support the marketing plan formulation in coordination with the marketing teams and the ABMs with daily monitoring of the activities identified
Ensure implementation of lean retaining principles in the store

Preferred Candidate Profile:

Education: Graduate
Relevant Experience: 7-10 years in a position of similar responsibility
Behavioural Skills:Customer Centricity
Delivers Results
Build Effective Teams
Nurtures Relationships
Influences for Impact
Knowledge:Sales/ retail experience
Stakeholder Management

Store Manager -Watches & Wearables