Kibana, Servicenow, Soap, Jira, Sql, Unix Commands, Log Analysis, REST, Linux, MySQL, Splunk, Oracle, API Troubleshooting, Digital Banking, BFSI Domain Knowledge, Application Support L1 L2

Monitoring Tools, Log Analysis, Advanced Excel, Sql, Application monitoring platforms, ODIN Greek, API integrations

Apis, Rest Apis, Sql, application troubleshooting, Incident Management, Linux Unix, AML applications processes, Production Monitoring, batch job monitoring

Linux, UNIX, Fix Protocol, Equities business

Python, Sql

Duck Creek Reinsurance (DCR), Functional Analysis, User Acceptance Testing, Sql, Monitoring Tools, Support Tools, Release management, Case-management platforms, Post-release support, Knowledge-management practices, ITIL-based service management, Functional documentation, Root-cause analysis, Troubleshooting, Enterprise software testing, Application logs, Deployment validation, Release cycles, Scrum methodologies

.NET, Sql, React, Git, Rest Apis, Postman, Terraform, Arm, Azure DevOps, Log Analytics, Application Insights, Azure Monitor, Infrastructure as Code, Bicep

Uat, automation, User Training, System Configurations, system audits, credit bureaus, e-signature providers, third-party integrations, fraud detection tools, user access workflows, General Ledger

.NET, Java, Application Support, Problem Management, Troubleshooting, technical support