Canara HSBC Life Insurance Company

Des : Field Relationship Manager

Ctc : 6-7 lpa upto

Location : all over Karnataka

Experence : Candidate from Direct & agency Channel

Job Description

Key Responsibility Areas

Key Result Areas

Activities

1

Impact on the Business / Function

Pitch and sell insurance products to existing policyholders and to bank customers
Identify opportunities to bundle insurance offerings for better customer value
Achieve set sales targets and contribute to overall business
Operate in the defined sales process and use the tools provided (e.g., Lead Management System)

2

Customers / Stakeholders

Contact customers through calls, emails or meetings to present cross-selling opportunities
Build strong relationships with clients to ensure repeat business and referrals
Analyze customer profiles to suggest suitable insurance solutions
Address customer queries, resolve complaints, and any other doubts
Collaborate with bank branch and staff basis the requirement and needs
Coordinate with internal teams like branch operations, new business, underwriting, etc. for effective fulfilment from login to issuance

3

Product Knowledge

Comprehensive understanding of the features, benefits, and terms of all insurance products offered
Proper explanation of policy options, features, terms, and coverage details clearly to customers

4

Operational Effectiveness & Control

Ensure Controls and Audit are in place as required by IRDA & CHL Compliance
Foster a compliance culture; act as a change agent to uncover issues and implement innovative solutions to manage risk actively
Ensure proper usage of Merchandise and PIR

VIII. Competencies

• Excellent communication and interpersonal skills

• Good understanding of insurance & bank products

• Effective sales process and lead management skills

• Ability to identify customer needs through need analysis/assessment

• Proficiency in using tools like Lead Management System, Application Journey, BI generation, etc.

• Basic ability to read and understand data reports and MIS

• Sales-driven mindset with a focus on achieving targets

Relationship Manager

Field Relationship Manager-Direct Channle-6 LPA