Work closely with Clients, Colleagues, and Partners to clarify, define and architect technology solutions to meet client
business requirements. This includes advising during project discovery and definition phases, creating scope and
development estimates, and documenting requirements and designs.
Implement and guide development team on Commerce Cloud for industry best practices and Salesforce frameworks.
Play excel in the role of an individual contributor becoming the trusted Go-To for anything to do with B2C Commerce
Cloud implementation delivery
Translate business requirements into well-architected solutions that best leverage the Salesforce platform
Perform performance evaluations and identify optimization opportunities on developed solutions. Implement and design
for scalability and high availability.
Lead technical design sessions, architect and document technical solutions aligned with client business objectives
Identify and work on internal initiatives to grow the Architect and Consulting practice; contribute to the overall knowledge
base and expertise of the community.
TA is expected to participate in pre-sales activities such as Discovery/Design, technical deep-dive sessions, Proof-Of-
Concept (POC) development with prospects.
Innovation and Problem Solving: Identify and evaluate capability gaps, recommending standard product enhancements
or creative custom solutions to maximize customer success and adoption.

Basic Requirements:

9-14 years of professional technology experience with at least 6 year of hands-on experience on Salesforce B2C
Commerce Cloud.
Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
Knowledgeable about the B2C Commerce product feature set, use cases, and industry verticals to which they apply.
Experienced in custom development on B2C platform using Controllers, Models, Forms, JavaScript, JQuery, CSS, HTML
Be able to build custom UI web design on B2C Commerce customizations
Good Knowledge of B2C 3rd party integrations, and and available plugins.
Expert in Business Manager configurations, administration and extensions
Knowledge of digital commerce integration such as Payments, CMS, DAM, PIM, OMS, and ERP
Exposure to B2C Data Model and OOTB capabilities
Experienced in integration of systems using web APIs
Familiarity with platform authentication patterns (SAML, SSO, OAuth)
Be knowledgeable of cross-cloud capabilities and solutions to drive customer value.
Strong understanding of environment management, release management, code versioning best practices, and
deployment methodologies
Experience with platform security capabilities (TLS, SSL)
Work with customer teams to promote maximum use of native capabilities throughout the entire implementation and
release lifecycles.
Be able to implement commerce best practices for our customers B2C commerce sites.
Support project team to ensure Salesforce B2C services are properly engaged with both the Customer and Customer
implementation teams or Systems integrators.
Understand customers commerce success metrics and help drive (fit for purpose) solutions to achieve results.
Review and implement customer projects as per the available artifacts e.g. scope documents, requirements, design
documentation
Strong problem-solving, analytic, conceptual, and critical thinking skills
Excellent communication and troubleshooting skills
Salesforce certifications: B2C Commerce Developer, B2C Commerce Architect

Preferred Requirements:

Salesforce Commerce Knowledge: Knowledge in Salesforce Order Management and Salesforce B2B/D2C Commerce
Salesforce Knowledge: Additional Salesforce certifications (Salesforce Administrator, Experience cloud, Experience
implementing Salesforce Clouds, Multi-cloud scenarios - Sales, Service, Industries or Marketing)
Technical Familiarity: Familiarity with Salesforce s technical architecture: APIs, Standard and Custom Objects, APEX, AI
concepts, Customer Data Platforms or Data Lakes
Solid understanding of Object-Oriented design and programming (Java, Python, C++, etc)

Salesforce Technical Architect- B2C Commerce