Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.

Responsibilities

Manage & control all operational functions of the branch with zero errors
Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction
Ensure timely receipt and submission of regulatory and other reports by the Branch
Participate in process improvement exercises within branch/cluster
Identify areas where productivity enhancement and cost reduction initiatives can be introduced
Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals
Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis

Requirements

Minimum 4 to 6 years experience in General Branch Banking Operations
The incumbent should hold a degree of graduation in any discipline. Additional qualifications in Banking/ Finance / Law or MBA would be an added advantage
Knowledge of all aspects of branch banking and Operations. Good understanding and working experience of regulatory and compliance aspects relating to this
Good interpersonal and communication skills to build & enhance customer relation and co-ordination with RMs & Centralized operations
Leadership & management skills
Sound knowledge of computer systems, ability to understand and work on different software packages for delivery of various banking products and services
Analytical skills

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

Primary Location

India-Telangana-Jammikunta

Job

Operations

Schedule

Regular

Job Type

Full-time

Job Posting

Mar 11, 2026, 10:30:00 AM

Branch Operations Manager

Senior Officer, Branch Operations Manager, Consumer Banking Group