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Role - Specialist Trainer.

Experience- 3+ Years.

Location- Bangalore.

About MarketStar

In everything we do, we believe in creating growth for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!

Role Overview

Facilitate new hire training with a high level of engagement with client objectives and client standards for job readiness as goals. Facilitate on-floor training to bridge product knowledge and skill gaps. Undertake projects to improve our training processes. Own training processes with a high level of accountability, keeping in mind the internal as well as external stakeholders. Stay up-to-date with the product and process updates. Have a data-centric approach to problem-solving.

Key Responsibilities

Conduct New Hire Training sessions
Conduct On-Floor training/refresher sessions for agents in the production floor
Stay current in product and process updates, launches, best practices, tools, and applications.
Document Training performance by way of training reports and give periodic, specific feedback to trainees
Analyze learner engagement and performance, and strive continually to improve the same
Evaluates new hire trainee performance or on-floor through objective assessments
Demonstrate a data-centric and structured problem-solving approach to analyzing business and organizational challenges

Competencies

Product Knowledge: Possess excellent knowledge of LinkedIn Ads
Adaptability to Dynamic Change: Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.
Consultative Selling: Understand and impart consultative selling to the salesforce
Proactivity: Proactively identify potential roadblocks in the transfer of knowledge and skills and come up with solutions.
Interpersonal Communication: Communicating clearly and effectively with people inside and outside of the team.
Bias for Action: Complete the deliverables that are assigned
Customer Success: Doing the right thing for customers.
Help in production whenever required.

Skill sets

Excellent communication skills (verbal and written)
Excellent oratory skills
Influencing skills
Giving and receiving feedback effectively
Good listening & comprehension skills
Intermediate to Advanced level Proficiency in using Excel, Docs, and PPT.
Passion for Digital Marketing
Sound knowledge and hands-on experience in LinkedIn and competitor products
Data Analysis and Data Presentation Skills
Project Management Skills

What's in it for you

Constant Learning and an entrepreneurial growth mindset. Employee centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real time grievance redressal and work flexibility.

We are a people-first organization with policies and processes that help you bring the best version of yourself to work, including fast-track growth for high-potential folks. An opportunity to be associated with the world's leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success.

If You're up for this position, hit the Apply Now Button!

Specialist Trainer

Specialist - Trainer