WALKIN DRIVE Collections / Bankruptcy Specialist (US Process)

Infosys BPM, Pune

21st February | 10:00 AM Onwards

Job Level: 3A | Location: Pune | Shift: US | Voice Quality: CEFR C1

Why You Should Apply

If you're an experienced Collections or Bankruptcy professional who thrives in a fastpaced environment and is ready to accelerate your career with Infosys BPM, this is your chance. Were hiring immediately, and shortlisted candidates will receive onthespot evaluations!

This is a walkin drive, so no waiting, no delays just walk in and interview directly!

Role: Collections Representative / Bankruptcy Specialist

Experience Required: Minimum 2 years in CollectionsorBankruptcy (mandatory)

Voice Requirement: Excellent spoken English CEFR C1

Shift: US Shift (Night Shift)

Work Mode: Onsite (Call Center Environment)

Notice Period:Immediate Joiners Preferred

Drive Details

Date:21st February
Timing:10:00 AM onwards
Entry Allowed Till:1:00 PM (Post this, only exceptional cases will be considered)
Venue:
Infosys BPM Limited
Ascendas International Tech Park SEZ, PHIII
Plot No. 18, International Tech Park
Rajiv Gandhi Info Park, MIDC Phase III
Hinjewadi, Pune 411057
Walkin POC: Dilip

About the Role

Join our dynamic Inbound + Outbound Contact Center Team, where you will:

Handle highvolume customer calls efficiently.
Understand customers financial situations using FFQs & probing.
Provide repayment solutions & negotiate payment plans.
Manage delinquency buckets and ensure compliance.
Offer accurate information on services, complaints, and cancellation queries.
Resolve concerns and escalate special cases when needed.
Maintain detailed and accurate documentation in internal systems.

Bankruptcy Specialist Additional Responsibilities (If Applicable)

Manage cases under Chapters 7, 11, 13 of U.S. Bankruptcy Code.
Conduct research and maintain precise documentation for GreenSky.
Ensure strict compliance with federal/state bankruptcy laws.
Exercise independent judgment, professionalism, and confidentiality.
Meet individual performance goals and compliance requirements.

Skills & Competencies We Value

Strong experience in Collections / Bankruptcy
Excellent verbal communication (CEFR C1)
Strong listening, negotiation & problemsolving skills
Ability to handle pressure & difficult conversations
Multitasking: type & talk simultaneously
High attention to detail & accuracy
Good interpersonal and customerhandling abilities
Ownership mindset & adaptability to process changes

Qualifications

Required

Minimum 2 years in Collections or Bankruptcy
Computer proficiency
Strong documentation & multitasking capabilities
Experience in financial services, customer support, or recovery process

Preferred

Bachelors degree or Paralegal certification
2 years of Legal Operations experience
Familiarity with PACER, LexisNexis, document management systems
1 year of bankruptcy/probate experience

Work Schedule

Fulltime role
24/7 rotational shifts (US shift mandatory)
Officebased (Hinjewadi, Pune)

How to Apply

Just Walk In!

Bring your updated resume, ID proof, and walk into the venue on 21st February, anytime between 10:00 AM to 1:00 PM.

Take the Next Step in Your Career Join Infosys BPM!

This is your opportunity to work with a globally trusted organization, build your expertise, and unlock new career growth.

See you at the walkin!

For queries: Contact Dilip (POC) at the venue.

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

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