Job Description:

Skill required: Order to Cash - Cash Application Processing

Designation: Order to Cash Operations New Associate

Qualifications: BCom/MCom

Years of Experience: 0 to 1 years

What would you do

As an Order to Cash Operations New Associate, you will be aligned with the Finance Operations vertical and help in determining financial outcomes by collecting operational data and reports while conducting analysis and reconciling transactions. You will be responsible for optimizing working capital, providing real-time visibility, and end-to-end management of revenue and cash flow, along with streamlining billing processes.

The Cash Application Processing team focuses on solving queries related to cash applications and coordination with customers. You will assist in applying unapplied cash, reconciling suspense accounts, and processing payments from receipt to finalization.

Key Responsibilities:

Cash Application Process: Ensure that all cash transactions are applied accurately, and unapplied cash is resolved efficiently.
Reconciliation of Suspense Accounts: Manage and reconcile suspense accounts in cash applications.
Client and Customer Coordination: Address queries raised by the end customer or internal client teams (such as the Collections team).
Adhere to Policies and Procedures: Follow client corporate policies and procedures while executing tasks.
End-to-End Cash Application: Understand the entire cash application process, adjustments, and write-offs.
Data and Report Analysis: Collect operational data/reports and conduct analysis.
Problem Solving: Address routine issues by referring to guidelines and precedents.
Team Collaboration: Work closely with your team and direct supervisor to ensure all tasks are completed accurately.

Skills and Qualifications:

Good Verbal Communication Skills: Ability to clearly communicate with team members and clients.
Understanding of Cash Application Process: Familiarity with the process of applying unapplied cash, reconciliations, and payment processing.
Willingness to Work in Rotational Shifts: Flexibility to adapt to various work schedules.
Good Written Communication: Ability to communicate effectively in writing.
MS Office Proficiency: Knowledge of MS Office tools, especially Excel.
Problem-Solving Attitude: Ability to identify issues and find solutions using available resources.
Teamwork: Ability to work collaboratively in a team environment.
Analytical Skills: Ability to analyze data and reports to ensure accurate processing.
Knowledge of AR Business: Understanding of accounts receivable business processes, including upstream and downstream functions.
Knowledge of Cash Application Tools and Technologies: Familiarity with tools and technologies used in the OTC domain (Order to Cash).

Roles and Responsibilities:

Solve routine problems based on precedents and guidelines.
Work within your team and with your direct supervisor for most interactions.
Receive detailed instructions on tasks, with a narrow scope of work.
Make decisions that impact your work and are closely supervised.
This role may require working in rotational shifts.

Order to Cash Operations Associate

Order to Cash Operations New Associate