Work Schedule

First Shift (Days)

Environmental Conditions

Office

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Instrument Enterprise Services (IES) is a key growth engine within Thermo Fisher Scientific, delivering lifecycle services that maximize instrument uptime, performance, and customer productivity. Within IES, the spare parts business is a critical enabler of service delivery and customer success. This role directly supports our mission by ensuring customers have timely access to high-quality parts, enabling reliable instrument performance and trusted analytical outcomes.

DESCRIPTION:

The Senior Product Manager, Global Parts will own the commercial performance and strategy for the spare parts portfolio across chromatography, mass spectrometry, and molecular spectroscopy instrument platforms. This role is accountable for driving growth, margin expansion, and lifecycle value through pricing, marketing, and portfolio strategy. As an individual contributor, this role operates with significant autonomy and cross-functional influence, partnering closely with Service, Commercial, Supply Chain, and R&D to execute a cohesive global parts strategy.

KEY RESPONSIBILITIES:

Own Business Performance

Drive global spare parts revenue and margin performance; monitor KPIs and lead actions to close gaps
Deliver regular business insights, forecasts, and growth plans
Utilize PPI and structured problem-solving tools (e.g., RCCM) to address business challenges

Lead Commercial & Marketing Strategy

Develop and execute global commercial and marketing plans to accelerate parts growth
Enable regional teams with clear value propositions, campaigns, and sales tools
Identify and scale growth levers (e.g., attach rates, installed base penetration, portfolio optimization)

Own Pricing Strategy

Define and implement global pricing strategy, including segmentation, price realization, and governance
Lead price optimization initiatives to balance competitiveness and profitability

Drive Lifecycle & NPD Integration

Partner with R&D and product teams to embed parts strategy into new product development
Ensure readiness for launch, serviceability, and lifecycle support

Enable Cross-Functional Execution

Align priorities across Service, Commercial, and Supply Chain to ensure execution of parts strategy
Act as the global point of accountability for parts-related initiatives

REQUIREMENTS:

Advanced Degree plus 6 years of experience, or Bachelor's Degree plus 8 years of experience in product management, preferably in life sciences or related industry
Preferred Fields of Study: Life Sciences, Engineering, Business, or related field
Professional certifications in Product Management beneficial
Strong understanding of aftermarket / service businesses within the analytical instruments, life science, or related technical industry
Strong understanding of product lifecycle management and new product development processes
Demonstrated experience managing business performance, pricing, or product portfolios
Demonstrated ability to develop and execute product strategies that drive business growth
Experience conducting market analysis, competitive intelligence, and customer research
Proven record of successful product launches and commercialization
Excellence in financial modeling, forecasting, and P&L management
Effective cross-functional collaboration and influence skills in matrix environment
Strong analytical and problem-solving capabilities
Excellent written and verbal communication skills
Ability to translate complex technical concepts for various audiences
Proficiency with business software and tools (Microsoft Office, CRM, etc.)
Experience with regulated products/environments preferred
Ability to travel up to 25-30%