e their claims processes.

Responsibilities

Act as a liaison between business stakeholders and technical teams to gather and analyze requirements.
Facilitate workshops and meetings with clients to understand their needs and translate them into functional specifications.
Document business requirements, use cases, and user stories for the development team.
Support the implementation of Guidewire ClaimCenter by configuring the system according to business needs.
Conduct user acceptance testing (UAT) to ensure the system meets requirements and is free of defects.
Provide training and support to end-users post-implementation to ensure smooth adoption of the system.
Assist in troubleshooting and resolving any issues that arise during the project lifecycle.

Skills and Qualifications

6-15 years of experience in Business Analysis or a related field.
Strong knowledge of Guidewire ClaimCenter and its functionalities.
Experience with Agile methodologies and project management practices.
Proficient in writing clear and concise documentation including business requirements, functional specifications, and user stories.
Strong analytical and problem-solving skills with the ability to think critically and creatively.
Excellent communication and interpersonal skills to facilitate discussions with stakeholders at all levels.
Familiarity with insurance industry processes, particularly in claims management.
Ability to work independently and collaboratively in a team environment.