We're seeking an experienced Team Lead - Campaign Management to join our growing team in Gurugram. In this pivotal role, you'll be at the forefront of our email execution efforts, leading a dedicated team to deliver exceptional results for our clients.

What You'll Do:

Lead, mentor, and inspire a high-performing team focused on campaign execution and email marketing.
Oversee the end-to-end delivery of email campaigns, ensuring accuracy, efficiency, and adherence to best practices.
Drive operational excellence by optimizing processes, identifying efficiencies, and implementing innovative solutions.
Foster a collaborative and productive work environment, promoting continuous learning and professional growth within your team.
Act as a subject matter expert in campaign management, providing guidance and solving complex challenges.
Collaborate cross-functionally to ensure seamless campaign delivery and client satisfaction.

What we need :

3+ years of proven experience in campaign management, email marketing, or a closely related field.
Demonstrated leadership experience in a managerial or team lead capacity, ideally within a BPO/KPO setting.
Strong understanding of operational processes, systems, and principles.
Exceptional communication, interpersonal, and leadership skills.
Proficiency in guiding and motivating team members to achieve peak performance.
Excellent project management abilities, capable of juggling multiple priorities effectively.
Sharp problem-solving skills and the ability to make sound, data-driven decisions.
A detail-oriented and highly organized approach to your work.
Willingness to work in night shifts to support global operations.
Preferred: B. Tech/BCA/MCA or equivalent technical degree.

Team Lead- Email Campaign Management