plastic parts, CRM Tools, molds, injection molding processes, Microsoft Office Suite, customer support software

Problem-solving, Troubleshooting, Technical support

Problem-solving, inbound and outbound resolutions, Customer Satisfaction

Troubleshooting Skills

ticketing systems , Typing Skills, live chat software, CRM or support tools, Chat support

Ticketing Tools, Customer Success, Saas, Erp, technical support, CRM, remote support tools, Troubleshooting, Product Training

Problem Solving, Customer service

online support , Customer Support, Customer Service, Technical Support, Customer Satisfaction, Issue Diagnosis

outbound bpo , International Bpo, Us Voice Process, Voice Calling, Customer Care Service, Tele Sales, Tele Calling, Customer Care, Voice Process