Description

Production Planning Analyst Global Finance Solutions (GFS)

Amazon is a US-based multinational e-commerce company headquartered in Seattle, Washington, with a vision to be Earth's most customer-centric company. From its beginnings as an online bookstore, Amazon has grown into a global organization where customers can discover and purchase virtually anything online.

Amazon's Global Finance Solutions (GFS) team operates in a fast-paced, collaborative, and customer-focused environment. Delivering exceptional customer experiences is our highest priority. We are currently seeking a Production Planning Analyst to support our Production Planning Team (PPT).

Role Overview

The Production Planning Analyst will play a key role in ensuring Amazon's Fulfillment Centers (FCs) and Delivery Stations operate with robust, cost-effective, and scalable labor plans. This role partners closely with multiple stakeholders and leverages data-driven insights to recommend optimal hourly staffing plans and shift structures across regions. The ideal candidate is analytical, technically skilled, and passionate about improving planning accuracy and operational efficiency.

Key Responsibilities

Partner with senior stakeholders to influence network-level strategic planning decisions.

Develop and maintain accurate hourly staffing plans and shift structures across Fulfillment Centers and Delivery Stations.

Support input forecasting using trend analysis and statistical modeling to enable data-driven decision-making.

Own production planning, cost optimization, and service optimization for the WWOps

Build short-, medium-, and long-term operational plans to minimize variable labor costs while maintaining service levels.

Analyze complex business problems, identify root causes, and recommend forward-looking solutions.

Communicate complex analyses and insights clearly to business leaders through written and verbal communication.

Collaborate cross-functionally with FC Operations leadership, HR, Finance, Supply Chain, Transportation, and Software Development teams.

Participate in global operational and production planning initiatives and support project rollouts aligned with business growth.

Drive process improvements and standardization across planning workflows and network sites.

Basic Qualifications

Strong analytical background with experience in data analysis and operational planning.

Experience using data to support forecasting, planning, and business decision-making.

Ability to work cross-functionally and influence stakeholders at various leadership levels.

Strong written and verbal communication skills.

Preferred Qualifications

Experience in production planning, workforce planning, supply chain, or operations analytics.

Proficiency in SQL, Excel, or other analytical and visualization tools.

Experience working in a fast-paced, large-scale operational environment.

Basic Qualifications

Experience as an operations analyst, data analyst or in a similar role
Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership

Preferred Qualifications

Experience in Supply Chain Management
Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared)
Experience analyzing data and best practices to assess performance drivers
Experience creating reports, interpreting metrics and driving overall insights or analysis
Master's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent
PhD in a quantitative field, or experience applying quantitative analysis to solve business problems and making data-driven business decisions

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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