We are hiring for the role ServiceNow CSM Developer

Experience: 6 - 9 Years

Location: Bangalore

Notice Period: Immediate - 15 days

Skills:

Key Responsibilities:

• Design and Development:

o Develop and configure the ServiceNow CSM application, including workflows, UI, and integrations in DTICI platform.

o Create and maintain Service Catalog items, custom applications, and customizations in the ServiceNow CSM module.

o Implement and manage ServiceNow modules and custom applications, focusing on CSM and adhering to DTICI platform rules.

• Requirement Gathering and Analysis:

o Collaborate with business stakeholders to understand their needs and translate them into technical requirements.

o Collaborate with Vendors outside Daimler truck to perform the necessary activities on CSM.

o Conduct requirement analysis and provide appropriate solutions.

• Implementation and Customization:

o Customize the ServiceNow CSM module to meet business requirements.

o Develop complex workflows, business rules, UI policies, and client scripts.

• Testing and Quality Assurance:

o Perform unit testing and support user acceptance testing (UAT).

o Troubleshoot and resolve issues related to CSM implementations.

• Maintenance and Support:

• New plugins on Gen AI needs exploration for customizing knowledge management. Qualifications:

• Education:

o Bachelors degree in Computer Science, Information Technology, or a related field.

• Experience:

o 6+ years of experience as a ServiceNow developer, with a focus on the CSM module. o Strong experience with ServiceNow development, including scripting in JavaScript, Glide, and working with APIs.

If you are interested drop your resume at [HIDDEN TEXT]

Call: 9701971793