Noc, Incident Management, It Operations, Application Support, Rest Apis, Escalation processes, Command-line troubleshooting, Linux Unix systems, Production environments, Application and system troubleshooting, Basic SQL knowledge, Technical Support, Production Support, HTTP status codes, Monitoring and alerting tools

Shell, Sql, Splunk, New Relic, Grafana, Dynatrace, Ansible, PowerShell, Appdynamics, Datadog, AWS, Prometheus, Nagios, Python, Nosql, Kubernetes, Azure, Terraform, Docker, Gcp

Sql, Prometheus, Servicenow, Grafana, ITSM tools, Application Insights, Azure Monitor, Remedy, KQL, Log Analytics, Kusto Query Language

Windows Services, SQL Server, Dynatrace, Log analysis and troubleshooting tools, ITSM tools