Itsm, Cmdb, servicenow architect, ui builder, ServicePortal

Proof of Value (PoV) engagements, Statements of Work (SOWs), BMC Helix, ServiceNow CMA, Pre-sales solution architecture, ServiceNow platform, Business development, Cherwell, BMC Certified Expert Architect, RFP responses, EasyVista, Migration playbooks, Freshworks, BMC Helix ITSM Implementation Specialist