Acknowledge, troubleshoot, and resolve tickets assigned to the team accurately.
Escalate incidents internally or to 3rd party partners when necessary.
Participate punctually in specific projects related to their specialty.
The Network Engineer must possess good interpersonal skills and be a team player.

In close relations with:

Duties:

Maintain the network infrastructure: Incident resolution, problem resolution.
Troubleshooting, coordination with third-party suppliers as well as with the central IT department of the customer.
Advise the project team and ECTL in areas such as capacity management.
Contingency planning, environment planning, configuration management, and other relevant tasks related to the role.
Design and implement network solutions.
Maintain relevant documents/manuals describing the network infrastructure.
Provide input for incidents/problems/defects post-closure analysis to the incident/problem manager and/or the technical team leader.
Provide input or organize regular knowledge transfer sessions.

Working Conditions:

Work shifts of 8 hours covering the time range between 7:00 AM and 7:00 PM from Monday to Friday, with some flexibility required for occasional overtime or standby duty.

Employment and technical requirements:

(At least 5 years of professional experience in the specific domains as described below)

Switching and routing engineer (Cisco Nexus 9k, Catalyst, VRFs, and OSPF Routing).
Wireless LAN controller (Cisco).
802.1x / Cisco ISE.
Firewall engineer (Checkpoint).
Pulse Secure SSL VPN (plus).
Load-balancer F5 (plus).
IPAM, DNS, Proxy, and ServiceNow knowledge (plus).
Cisco Meraki experience and skills.
Aruba.
Access Points provisioning.
Access Points management.
Wireless clients management.
Wireless clients filtering.
Wireless clients accounting.

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