Conduct detailed assessments on alerts, escalations, and investigations conducted by the Compliance Operations team.
Ensure adherence to regulatory standards and internal policies on AML, KYC, Fraud, Sanctions, and SAR processes.
Review and validate case narratives, documentation, and decisions for accuracy, consistency, and regulatory alignment.
Collaborate with operations and functional teams to identify trends, root causes, and opportunities for process improvement.
Provide coaching and follow-up on identified issues and track remediation activities through completion.
Maintain and report on quality assurance metrics, helping drive operational excellence and risk reduction.
Use sound judgment in reviewing cases and defend decisions with both verbal and written rationale.
Assist in the design and evolution of workflows, ensuring they are adaptable, scalable, and compliant.
Work closely with global teams and stakeholders to ensure consistency in compliance standards.

Bachelor's degree or technical equivalent.
5+ years of experience in regulatory compliance, quality assurance, fraud investigations, SARs, AML, or related fields.
At least 1+ year of experience specifically in Payments Compliance Quality or a similar function.
Deep understanding of Fraud, AML investigations, Sanctions, KYC, and SAR processes.
High attention to detail and strong analytical and logical reasoning capabilities.
Demonstrated ability to work independently, make sound decisions, and manage sensitive issues with discretion.
Ability to influence, coach, and build strong relationships with cross-functional teams.
Mission-driven and resilient, with the ability to work effectively in a fast-paced and dynamic environment.
Preferred: Professional certifications such as CFE (Certified Fraud Examiner) or ACAMS (Certified Anti-Money Laundering Specialist).

Corporate Salary Relationship Manager

Banking Operations Senior Associate