Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Lead Salesforce Developer - Software Engineer 3

As a Software Engineer 3, you will serve as the Lead Salesforce Developer, building highly scalable Salesforce solutions for millions of players worldwide. You will leverage the latest Salesforce features to deliver modern applications, while collaborating with Scrum Masters, Product Managers, and cross-functional partners to create products that enhance the player experience.

Location & work model: This is a hybrid role with 3 day presence at office in Hyderabad, India

What You'll Do

You will design and develop solutions for complex business problems using modern Salesforce constructs and custom development.
Estimate engineering effort during different stages of project life cycle
Initiate and create experiences in partnership with distributed teams to ensure the architectural vision is supported and delivered to the highest standards
Build integrations with internal and external systems hosted in the cloud.
Track development deliverables and communicate their status to global teams
Provide architectural guidance to quality assurance on all new code from beginning through integration, staging and production environments
Exhibit creativity while collaborating and working with designers, engineers of different technical backgrounds, architects and product managers
Manage end-to-end development, thus ensuring the code written meets the highest standards regarding code quality and efficiency

What We Are Looking For

Bachelor's degree in Computer science engineering or equivalent with overall 8+ years of experience as a Lead Salesforce developer.
8+ years of hands-on experience in designing and developing custom solutions using Salesforce Lightning, Apex, Custom Objects, Workflows, Triggers and Jobs
Strong architecture and design capabilities
Strong understanding of Salesforce capabilities and their applicability to solve complex business problems
Must have Proven experience with Salesforce Service Cloud, including designing and developing custom integrations on the Salesforce platform
Must have good experience in Omnichannel implementation (Async Chat, Phone, Email) along with Amazon connect/CTI
Experience handling and managing large volumes of data and transactions with Salesforce
Experience with DevOps practices, CI/CD pipelines, and governance frameworks.
Independently craft and deliver large sophisticated projects
Provide mentoring and guidance to team members to support their understanding of the architecture and aid in their technical development
Solid understanding of SDLC processes and experience working on Agile projects with distributed teams
Good experience and understanding of UI/JavaScript frameworks
Experience building Restful services and good understanding of integration principles
Good to have exposure to Salesforce package based development and enterprise architecture design patterns
Good to have exposure to Agentforce
Salesforce certifications (e.g., Salesforce Platform Developer II, Salesforce Certified Technical Architect (CTA), Application Architect, System Architect, Salesforce Certified Agentforce Specialist) strongly preferred

You belong here at EA

Electronic Arts is a global leader in digital interactive entertainment. Our game franchises are offered as both packaged goods products and online services delivered through Internet-connected consoles, personal computers, mobile phones, and tablets. EA has more than 275 million registered players and operates in 75 countries.

The Hyderabad office represents one of EA's largest development organisations with more than 700 passionate game experts involved in game development, quality, production and distribution.

About Electronic Arts

We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.