Proxy, Dlp, Software Installations, AV, Backup Client

Windows 10, Microsoft Intune, Code, Servicenow, Azure Active Directory Entra ID, macOS management, Claude, ITSM platforms, Endpoint Manager, AI assistant tools, Autopilot, GitHub Copilot, AI Chat, ChatGPT, Jira Service Management

Office 365, Microsoft 365, Azure Active Directory, Teams, O365 Exchange, Sharepoint, End-user support

ticketing systems , Windows OS, Hardware Troubleshooting, Networking Basics, Remote Support, Ms Office

O365 administration and troubleshooting, Incident management ticketing tools, Windows OS Installation and troubleshooting, Remote admin tools, System patch update, Active Directory for user and access management