Request Management, Incident Management, Jira, Analyst, Scout Experience, Compliance Activities

technology architecture , It Service Management, Power Bi, Cloud Technologies, Service Now, Grafana, Major Incident Management, Splunk, Excel, Microsoft Teams, Network routing topology, Incident triage monitoring tools, Agile team environment, Virtual server technology fundamentals, Linux Server OS, Systems engineering, IT Support fundamentals, Escalation frameworks, Production Support

Servicenow, Bash, Grafana, Cloud Infrastructure, Jira, OSS, Incident Management, Kubernetes, Python, Ran, Network Operations, PagerDuty, 5G Core

Change Management, Problem Management, Itil, Major Incident Management, Continuous Service Improvement, service coordination, Knowledge Management

change requests , Servicenow, Power Bi, Workflow, Cmdb, Incident Management, Problem Management, Itil, Microsoft Teams, Service Catalogs, Reporting and Dashboards