Job Description
Job Description – ServiceNow Developer
IRM / BCM / SecOps
Experience: 6–12 Years
Location: Hyderabad
Employment Type: Full-Time
Role Summary
We are looking for a skilled ServiceNow Developer with strong hands-on experience in Integrated Risk Management (IRM), Business Continuity Management (BCM), and Security Operations (SecOps) to design, develop, configure, and support enterprise-scale ServiceNow solutions.
The ideal candidate should possess strong ServiceNow platform development expertise, experience working on security and governance workflows, and the ability to deliver scalable and high-quality solutions aligned with business and compliance requirements.
Key Responsibilities
ServiceNow Development
Design, develop, configure, and customize ServiceNow applications and modules across IRM, BCM, and SecOps.
Develop Solutions Using
JavaScript
Glide API
Script Includes
Business Rules
Client Scripts
UI Policies
Flow Designer
IntegrationHub
Build reusable components and scalable workflows following ServiceNow best practices.
IRM / GRC Development
Implement And Customize ServiceNow IRM Capabilities Including
Risk Management
Policy & Compliance
Audit Management
Regulatory Change workflows
Configure risk registers, controls, indicators, assessments, and issue remediation workflows.
Support automation of governance and compliance processes.
Business Continuity Management (BCM)
Configure And Support BCM Solutions Including
Business Continuity Plans
Business Impact Analysis
Recovery workflows
Crisis management processes
Develop workflows and notifications for disruption management and operational resilience.
Support continuity testing and recovery readiness activities.
Security Operations (SecOps)
Develop And Enhance ServiceNow SecOps Modules Including
Security Incident Response (SIR)
Vulnerability Response
Threat Intelligence integrations
Configure workflows for security incident triage, remediation, and escalation.
Integrate ServiceNow with security tools such as SIEM, vulnerability scanners, and monitoring platforms.
Support vulnerability and threat management automation.
Integrations & Automation
Develop REST/SOAP integrations with enterprise and security applications.
Configure IntegrationHub and MID Server-based integrations.
Automate operational and security workflows using Flow Designer.
Support data synchronization between ServiceNow and external systems.
Platform Support & Governance
Participate in code reviews and follow ServiceNow development standards.
Troubleshoot and resolve platform issues and defects.
Support upgrades, patches, releases, and deployment activities.
Prepare technical documentation and support testing activities.
Collaborate with architects, QA teams, administrators, and business stakeholders during implementations.
Required Skills & Experience
6–12 years of overall IT experience with strong ServiceNow development expertise.
Hands-on Experience In
IRM / GRC
BCM
SecOps
Strong Expertise In
JavaScript
Glide API
Flow Designer
IntegrationHub
ServiceNow scripting
Experience Working On
Security Incident Response
Vulnerability Response
Risk and Compliance workflows
Business Continuity processes
Experience with REST/SOAP integrations and MID Server configurations.
Good understanding of CMDB and ServiceNow platform architecture.
Strong analytical, debugging, and problem-solving skills.
Good communication and stakeholder interaction skills.
Preferred Skills
Exposure to Operational Resilience frameworks.
Experience integrating ServiceNow with SIEM or security monitoring tools.
Knowledge of Agile/Scrum methodologies.
Understanding of ITIL processes and enterprise governance frameworks.
Exposure to cloud platforms and security operations is an added advantage.
Preferred Certifications
ServiceNow Certified System Administrator (CSA)
Certified Application Developer (CAD)
CIS – Risk & Compliance (preferred)
