Description
WHS Central Programs (Central Programs – Workplace Health and Safety) team partners with business & program teams from WW WHS to roll out safety programs globally and ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. Formed in July 2018, Central Programs team specializes in subject matter expertise and program management. Sr. associate will analyze injury, illness, near miss, events data, troubleshoot issues, and communicate the findings effectively across teams. An ideal associate is one who enjoys discovering and solving complicated problems, can quickly learn complex systems, likes to work with numbers, and takes pride in organizing and communicating work. A Sr WHS Associate provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. They should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should be able to communicate clearly in the written and oral form.
Key job responsibilities
- End to end ownership of their deliverables with optimum quality and adherence to timelines (SLA).
- Communication with Internal Stakeholders within the CPT as well as larger WHS Organization.
- Develop and/or understand performance metrics to assist with driving business results.
- Scope out business and functional requirements for the CPT team who create and enhance the WHS programs.
- Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
- Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
About The Team
WHS CPT IN (Workplace Health and Safety - Central Programs Team - India) partners with business & program teams from WW WHS to roll out safety programs globally and to ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. Formed in July 2018, the Central Programs Team IN specializes in subject matter expertise and program management.
Basic Qualifications
- Experience with Microsoft Office products and applications
- Experience with handling of large datasets
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in SQL Server/MySQL
- Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
- Bachelors degree in Safety, Environment related field or Engineering
Preferred Qualifications
- Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions
- Experience presenting data to stakeholders to drive results and meet SLAs
- Experience using strong customer service, communication, and interpersonal skills
- Experience creating process improvement procedures
- Experience effectively communicating complex concepts through written and verbal communication
- Change agent with energy, passion, and skill to drive improvements.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - Amazon Development Centre (India) Private Limited
Job ID: A10465583
