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Specialist, Corporate Social Responsibility, Group Marketing and Communication

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Job Description

Business Function

The Group Marketing & Communications (GM&C) business function at DBS is responsible for governing and managing the bank's external communications and marketing efforts across various channels.

Job Overview:

  • The CSR Associate will be responsible for designing, implementing, and managing the organization's Corporate Social Responsibility (CSR) strategy and programs.
  • Drive employee volunteering programs across the company, contributing to measurable social impact.

Key Responsibilities:

  • Manage CSR programs and partnerships on an end-to-end basis, including program design, partner identification, execution, monitoring, evaluation, and reporting.
  • Support in developing and managing CSR action plans, including deployment planning, tracking expenditure, and ensuring optimal utilization in line with approved objectives.
  • Conduct periodic program reviews to assess impact, outcomes, and effectiveness, and recommend improvements where required.
  • Ensure full compliance with applicable CSR regulations, statutory requirements, and internal governance processes.
  • Maintain accurate and complete documentation in line with regulatory, audit, and governance guidelines.
  • Plan and promote employee volunteering initiatives in coordination with CSR partners and internal stakeholder departments and teams.
  • Collaborate with marketing and communications teams to drive internal and external engagement, develop impact stories, and support brand building through CSR initiatives.
  • Build and sustain strong partnerships with non-profits, community-based organizations, corporate foundations, government bodies, and other relevant stakeholders.
  • Coordinate the convening of the organization's internal sustainability council.

Qualifications:

  • Master's degree in Sustainable Development, Social Sciences, Business Administration, or a related/equivalent disciplines.

Requirements:

  • Minimum 7 years of hands-on experience in CSR portfolio program management with corporates (BFSIs preferred), multinational companies, corporate foundations, or reputed development organizations.
  • Experience in handling development sector challenges and solutions, CSR-related regulatory compliance requirements and governance framseworks.
  • Good working knowledge of rules and regulations governing corporates and NGOs; familiarity with CSR best practices is an advantage.
  • Managing multiple programs and stakeholders simultaneously in a dynamic environment.
  • Excellent written and verbal communication skills, with the ability to translate complex information into clear, concise messages for diverse audiences.
  • Ability to work on an individual contributor basis
  • Proficiency in MS Office applications, particularly PowerPoint and Excel; familiarity with emerging AI tools (ChatGPT, Perplexity, Copilot etc.)

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Job ID: 151695669

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