Solutions Associate, Data Cloud Applications

Roles & Responsibilities

• Develop a comprehensive understanding of the Zeta Data Cloud Identity Graph, attributes, and signals to support audience curation and data-related inquiries
• Demonstrate a deep understanding of Zetas Opportunity Explorer solutions, with the ability to demo these solutions internally and externally
• Identify strategic opportunities from Data Cloud Intelligence solutions and present actionable findings to client stakeholders during insight readouts.
• Act as a primary point of contact for Data Cloud-related questions from client account teams, providing accurate and timely support.
• Offer strategic recommendations during RFP responses, identifying creative applications of Zetas identity, intelligence, and activation solutions to differentiate client proposals.
• Train client account teams on how to leverage Data Cloud Intelligence solutions, enhancing client teams ability to independently utilize platform features
• Support day-to-day Data Cloud operational requests, ensuring smooth execution of client initiatives
• Independently kick off and troubleshoot Data Cloud reports, ensuring timely and successful delivery to stakeholders.
• Audit and maintain client accounts, verifying that all requested solutions are accurately loaded and active.
• Capture client needs and feedback that align with the Zeta product roadmap, acting as a liaison between client teams and Zetas Product team.
• Advocate for client-driven enhancements, ensuring client needs are communicated clearly to influence future platform developments

Qualifications

• Thrives in a challenging, fast-paced entrepreneurial environment with real-time impact on day-to-day business, championing a high agency mindset
• Highly organized and detail-oriented, with proven ability to manage multiple projects and prioritize effectively under dynamic conditions
• Analytical thinker, comfortable with quantitative analysis and data interpretation
• Translates complex data findings into clear, concise, and compelling narratives tailored to various audiences
• Creative problem-solver who can think outside the box to develop innovative solutions
• Collaborative team player with strong independent working skills; self-motivated and dependable in driving initiatives forward
• Proficient in Excel (VLookups, Pivot Tables, Logic-based queries, data cleaning & filtering)
• Advanced in Microsoft PowerPoint for professional client-facing presentations

Preferred Qualifications

• Expert in Microsoft PowerPoint
• Proficient in Tableau
• Working understanding of SQL and relational databases