Service Now Developer

Solutioning and Design the ITSM, ITOM, CMDB, CSM solution using industry best practices.

• Advise, design and configure integration solutions between ServiceNow and other CMDB tools.

• Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions • Hands-on development

to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules

• Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods

• Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

• 3rd party software integrations with ServiceNow

• Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.

• MID Server management experience

• Experience in multiple ServiceNow implementations

• Lead the configuration and customization of ServiceNow instances