Location Name: NR Trident Tech Park
Job Purpose
Bajaj Finserv Web is a critical component of the company's omnipresence strategy. You will be working with India's largest NBFC's web technology stack, encompassing over 40 business lines and 230+ features, with nearly 500 million traffic and managing over 30,000 webpages.
It is an integrated platform offering a portfolio of products covering payments, cards, wallets, loans, deposits, mutual funds, and loans on lifestyle products, ranging from consumer durables to home furnishings.
The Project Manager will play a crucial role in steering project execution, ensuring timely delivery of high-quality solutions, and driving overall project success to enhance client satisfaction and achieve organizational goals
Duties And Responsibilities
Content Operations Management – Mobile APP and Websites
- Execute end-to-end content upload, management, and testing for websites and mobile apps (both long and short form content).
- Verify and publish content using CMS workflows; conduct basic UAT across desktop and mobile devices.
- Review and provide sign-off on components/deliverables from a content authoring perspective.
- Work closely with business teams to ensure smooth sharing of text, videos, images, and metadata.
- Coordinate with external vendors/content providers for content assets where required.
- Collaborate with tech and product teams to improve operational workflows.
- Ensure accurate authoring and publishing within defined SLAs/TATs.
- Support multilingual content updates and ensure consistency across sites.
- Identify risks, flag dependencies, and help define alternate solutions to minimize delivery impact.
CMS workflow management
- Manage CMS workflows for content approval, publishing, and governance.
- Own digital asset management and tag management within the website and app ecosystem.
- Ensure proper usage of ticket management tools (Jira/Azure) and adherence to CMS workflows.
- Support content publishing after authoring, business, and QA approvals.
- Maintain content publishing logs for compliance and audit purposes.
- Assist in analyzing CMS processes and recommend improvements for better adoption and efficiency.
- Suggest corrective actions for improper component usage and raise detailed tickets for CMS/tech teams.
- Drive CMS adoption by actively engaging with new features and workflows.
Required Qualifications And Experience
- 5–7 years of experience in end-to-end content operations across Websites and Mobile Apps.
- Strong ability to work in cross-functional teams with multiple stakeholders.
- Graduation/Post-graduation is a must.
- Prior exposure to Adobe Experience Manager (AEM) or other CMS platforms is a plus.
- High proficiency in Excel/Google Sheets for content tracking and reporting.
- Strong understanding of CMS workflows, governance, and digital asset management.
- Familiarity with Jira or Azure Boards for ticketing and workflow management.
- Proactive, self-driven professional with the ability to meet goals under limited supervision.
- Strong focus on deadlines and execution, with ability to manage multiple parallel tasks.
- Good verbal and written communication skills.
- Positive attitude, high energy, and ability to work in a fast-paced, dynamic environment.
- Experience with KPI tracking, content workflow monitoring, and reporting post go-live.
