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Senior Manager, Travel Services

Navan Carpets
12-14 Years
Bengaluru, India
Early Applicant
  • Posted 23 days ago
  • Be among the first 10 applicants

Job Description

The Navan support team is seeking a Senior Manager of Travel Experience group to join our growing team. This role provides leadership and operational oversight of Travel Experience teams responding to customers 24x7.

What You'll Do

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Help the organization's processes remain legally compliant
  • Formulate strategic and operational objectives
  • Perform quality controls and achieve KPIs
  • Recruit, train and supervise staff
  • Find ways to increase quality of customer service

What We're Looking For

  • MBA/Masters from a reputed university
  • 12+ years of work experience in a reputed MNCs
  • Result driven
  • Data Driven, experience in Change Management,
  • Min 5 years of experience in managing a team of Managers
  • PMP certified will be an added advantage
  • Familiar with travel industry will be an advantage
  • Will be responsible to manage both the operations centre and accountable for overall KPIS of the organization
  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Excellent communication skills
  • Leadership ability
  • Outstanding organizational skills
  • BPO and Travel Experience would be an added advantage

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Travel Industry
Employment Type:
Full time

About Company

Job ID: 150631517

Last Updated: 03-07-2026 05:27:02 PM
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