Sales Manager

Job Title: Sales Manager (Microsoft Solution Sales)

Location: Bangalore

Job Summary

We are looking for proactive and skilled Account Managers to join our team in Bangalore . The successful candidates will be responsible for acquiring and managing key client accounts, ensuring client satisfaction, and identifying new business opportunities. The role involves a deep understanding of our services and solutions withing Microsoft ecosystem, excellent customer relationship skills, and a strategic approach to account growth.

Key Responsibilities

1. Customer Growth & Opportunity Development

• New Customer Acquisition: Identify and pursue new business opportunities through market research, networking, and lead generation strategies. Develop tailored proposals and presentations to convert prospects into long-term clients.
• Opportunity Identification & Collaboration: Identify additional business opportunities within existing accounts. Collaborate with cross-functional teams including marketing, product, and delivery to ensure seamless client experiences and capitalize on growth potential.

2. Client Relationship Management

• Serve as the primary point of contact for assigned client accounts.
• Build and maintain strong, trust-based relationships with key stakeholders and decision-makers.
• Understand client business goals, challenges, and industry trends to offer tailored solutions that align with their objectives.
• Conduct regular check-ins and business reviews to ensure client satisfaction and retention.

3. Sales & Revenue Growth (Farming)

• Meet or exceed assigned revenue targets and growth objectives within existing accounts.
• Identify upselling and cross-selling opportunities by understanding client needs and aligning them with our service offerings.
• Collaborate with internal sales and technical teams to develop and execute account growth strategies.

4. Strategic Account Planning

• Develop and implement comprehensive account plans that outline key objectives, timelines, and success metrics.
• Act as a strategic advisor to clients, offering insights and recommendations that drive value and innovation.
• Maintain a deep understanding of each account's structure, decision-making process, and business priorities.

5. Solution Advocacy

• Promote the full suite of atQor's solutions and services, including cloud technologies, digital transformation tools, and managed services.
• Stay updated on product developments and industry trends to effectively communicate value propositions to clients.

6. Feedback Loop & Reporting

• Gather and relay client feedback to internal teams to support continuous improvement in products and services.
• Prepare and deliver detailed reports, forecasts, and presentations to both clients and internal stakeholders.
• Monitor account health and proactively address potential risks or concerns.

7. Issue Resolution

• Act swiftly and effectively to resolve client issues, ensuring minimal disruption and maintaining high satisfaction levels.
• Serve as a liaison between the client and internal teams to facilitate clear communication and timely solutions.

Qualifications & Requirements

- Experience: 5 to 12 years of proven experience in account management, client services, or a related role—preferably within the technology or IT services sector.

- Education: Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field. A Master's degree or relevant certifications (e.g., Microsoft, cloud technologies) is a plus.

- Skills:

-Excellent verbal and written communication skills.

-Strong negotiation, presentation, and interpersonal abilities.

-Strategic thinking with a customer-centric mindset.

-Ability to manage multiple accounts and priorities simultaneously.

- Technical Proficiency:

-Familiarity with cloud computing, digital transformation, and Microsoft technologies is highly desirable.

-Proficient in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite, especially Excel and PowerPoint.

-Mobility: Willingness and ability to travel within the region as required for client meetings and business development.