Product Manager

Duties and Responsibilities

• Set both the immediate and long-term vision for your product portfolio
• Communicate the vision to key stakeholders
• Be transparent about the why and how for decision-making
• Be able to say no or not now but explain why
• Have a passion for objective prioritization and know how to balance competing factors
• Support the delivery teams with continued prioritization, trade-off discussions, and roadblock removal
• Provide clarification related to Epics and/or Features
• Collaborate with the Program team to help set goals for each program increment
• Collaborate with the business owners, users, SMEs, cutover team, training team, and the OCM team to deploy product features into the business
• Support the team and business owners during the initial go-live events and provide leadership and focus on deployment issues or defects
• Collaborate with the delivery teams and the IT support team to ensure the products have a working support model
• Maintain close contact with the super-user network (SUN) to identify how the product is being used and where improvement to the product or process is necessary
• Collaborate with the SAP Principal Enterprise Architect and the vendor's product team to monitor and plan for new capabilities, future enhancements, etc.
• Manage the cost of the solution and relationship with the vendor's product team(s)
• Monitor the return on investment for the products in your portfolio
• Monitor the life of the product including vendor roadmaps and their end-of-life dates
• Plan for the replacement of the product if the functionality is still needed by the business

Qualifications

• 8+ years related experience on Product Manager
• Must be able to establish the trust of the business
• Ability to influence and drive consensus with stakeholders
• Must have excellent leadership and collaboration skills
• Deep knowledge of the source-to-pay space
• Deep knowledge of the systems that are in the source-to-pay portfolio
• Must have excellent verbal and written communication skills
• Ability to present effectively to all levels of audiences from Executives to boots-on-the ground stakeholders
• Strong problem-solving and critical thinking skills
• Ability to take a complex solution or concept and explain it in a simple, easy to understand way