Process Manager

We are seeking a detail-oriented and experienced Process Manager to play a critical role in our client's AML and compliance efforts. This position is for an individual with a strong background in financial services who can expertly handle the collection, verification, and analysis of client data. You will be instrumental in identifying and mitigating risks, ensuring regulatory compliance, and working collaboratively with various internal and external stakeholders.

Key Responsibilities

• Collection and verification of confidential client data from public and internal sources.
• Review and analyze AML/KYC documentation for new and existing customers, identifying missing information and documenting findings.
• Conduct reputational checks on individuals and entities, screening for negative news, sanctions, and politically exposed persons (PEPs).
• Identify and evaluate AML/CTF risks according to an internal risk-based approach.
• Liaise directly with clients, sales, and relationship managers to assist with KYC documentation and resolve issues.
• Maintain and ensure the accuracy of KYC databases and software.
• Escalate urgent and sensitive KYC requests appropriately.
• Provide reports on AML and KYC activities to the Money Laundering Reporting Officer (MLRO).
• Participate in internal projects and organizational teamwork to improve processes.

Qualifications & Skills

• Education: A Bachelor's or Master's degree in any stream. Any certification or diploma in the AML/KYC domain would be an added advantage.
• Experience:
• Proven experience in AML Compliance & KYC within the financial services industry, with a strong focus on due diligence.
• Strong end-to-end KYC knowledge for low, medium, and high-risk clients.
• Experience reviewing complex documents like ownership structures, AML Questionnaires, and various organizational documents.
• Technical Knowledge:
• Strong working knowledge of AML/Sanctions laws and regulations.
• Effective Internet and research skills, including usage of third-party tools.
• Good experience with MS-Office applications like Excel, Word, and PowerPoint.
• Core Competencies:
• Strong communication skills to effectively interact with clients and stakeholders.
• Exceptional attention to detail.
• Critical thinking and problem-solving skills are a must.
• The ability to multitask and adapt to changing priorities.
• Must work well both independently and in a team environment.