Operations Manager

Responsibilities:

• Lead and manage end-to-end operations within the US Healthcare process to achieve business objectives.
• Oversee daily team performance and ensure compliance with SLAs, quality, and productivity standards.
• Drive process improvement initiatives to enhance operational efficiency and client satisfaction.
• Manage and mentor team leaders and associates to build high-performing teams.
• Collaborate with clients and internal stakeholders to identify opportunities for growth and optimization.
• Ensure adherence to compliance, data security, and organizational policies.
• Provide strategic inputs, analyze key metrics, and present performance reports to senior management.

Experience: Proven experience as a Manager or Deputy Manager in US Healthcare operations with strong expertise in team management and process excellence

Qualification: Graduate (Any discipline)