Company Description Simplilearn is a leading global digital skills platform that helps individuals and organizations build capabilities needed to succeed in the digital economy. The company delivers rigorous online training across fast-evolving domains such as Cyber Security, Cloud Computing, Project Management, Digital Marketing, and Data Science. Programs are designed and continuously updated by more than 2,000 industry and academic experts, and include individual courses, certification pathways, and university partnerships. Millions of professionals and thousands of organizations rely on Simplilearn for practical, applied learning through live classes and real-world projects. A strong outcomes focus has led to a high rate of learners achieving promotions or new roles after completing their training.
Role Description The Inside Sales Specialist is a full-time, on-site role based in Bengaluru. This role is responsible for engaging prospective learners, understanding their career goals, and recommending suitable Simplilearn programs. Day-to-day activities include handling inbound and outbound calls, qualifying and nurturing leads, providing detailed information about courses and certifications, and guiding prospects through the enrollment process. The Inside Sales Specialist collaborates with marketing and operations teams to follow up on leads, track sales metrics, and meet or exceed enrollment targets. The role also involves maintaining accurate records in CRM systems and ensuring a positive, consultative experience for every prospective learner.
Qualifications
- Strong Inside Sales and Lead Generation skills, with experience converting prospects into customers.
- Customer Service and Customer Satisfaction skills, with the ability to build trust and long-term relationships.
- Excellent Communication skills, including clear spoken and written English and confident presentation abilities.
- Experience working with CRM tools and sales tracking systems.
- Goal-oriented mindset with the ability to work in a fast-paced, target-driven environment.
- Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
- Prior experience in EdTech, training, or similar B2C/B2B sales environments is an advantage.
