Human Resources Manager

ghost kitchens india

4-8 Years

Mumbai, India

This job is no longer accepting applications

Job Description

Job Description – HR Operations Manager Company: Ghost Kitchens India About Ghost Kitchens India

Ghost Kitchens India is one of India's fastest-growing QSR (Quick Service Restaurant) companies, building and scaling innovative food brands across multiple cuisines. We operate through company-owned outlets, cloud kitchens, cafés, and franchise networks, delivering high-quality food experiences with a strong focus on operational excellence, technology, and customer satisfaction.

As we continue to expand across India, we are looking for passionate professionals who can contribute to building a high-performance culture and support our growing workforce.

Website: https://ghostkitchensindia.com

Position

HR Operations Manager

Department

Human Resources

Location

Marol, Andheri East, Mumbai

Shift Timing

10:00 AM – 7:00 PM

Salary

Competitive (Based on experience and interview performance)

Salary Credit Date: On or before the 7th of every month

Job Summary

Ghost Kitchens India is seeking an experienced and proactive HR Operations Manager to oversee the organization's end-to-end HR operations. The ideal candidate should possess strong expertise in HR generalist functions, payroll management, recruitment, administration, compliance support, and vendor/bill management. This role requires excellent organizational, leadership, and problem-solving skills to ensure smooth HR operations across the company.

Key ResponsibilitiesHR Operations

Manage end-to-end HR operations and employee lifecycle.
Develop and implement HR policies, SOPs, and operational processes.
Ensure compliance with company policies and statutory regulations.

Recruitment & Talent Acquisition

Handle end-to-end recruitment for corporate and operational roles.
Coordinate interviews, candidate communication, onboarding, and documentation.
Build talent pipelines for ongoing hiring requirements.

Payroll & Attendance

Process monthly payroll accurately and within timelines.
Manage attendance, leave records, and payroll inputs.
Coordinate salary processing and employee payroll queries.

HR Administration

Maintain employee records and HR documentation.
Manage joining formalities, confirmation, transfers, and exit processes.
Oversee employee files and HRMIS data accuracy.

Bill & Vendor Management

Manage HR-related vendor invoices and bill processing.
Coordinate approvals and ensure timely vendor payments.
Maintain records of HR operational expenses and documentation.

Employee Relations

Address employee concerns professionally.
Support employee engagement initiatives.
Maintain a positive and productive workplace culture.

Compliance

Coordinate statutory compliance activities including PF, ESIC, PT, Labour Law documentation, and related HR compliance.
Support audits and maintain compliance records.

Required Skills

HR Operations Management
HR Generalist Functions
Payroll Management
Recruitment & Talent Acquisition
HR Administration
Bill & Vendor Management
Employee Relations
HR Documentation
Strong Communication Skills
MS Excel & Microsoft Office
Time Management
Leadership & Team Management
Problem-Solving & Decision-Making

Preferred Qualifications

Bachelor's Degree in Human Resources, Business Administration, or a related field.
MBA/PGDM in Human Resources will be an added advantage.
4–8 years of relevant HR Operations experience.
Experience in the QSR, Hospitality, Retail, or Food & Beverage industry is preferred.

Why Join Ghost Kitchens India