Enterprise Sales Manager

Company Description Makunai Global is India's leading CRM software company, offering an AI-powered platform that unifies Customer Relationship Management, WhatsApp automation, IVR, B2C commerce, and MSME workflow automation. Designed for fast-growing startups and enterprise teams, the company helps organizations streamline sales tracking, relationship management, CRM analytics, strategy, implementation, and daily operations. Privately held and headquartered in India, Makunai serves customers across sectors such as retail, financial services, real estate, logistics, manufacturing, and D2C commerce. Its cloud-based solutions include specialized CRM products for banking, financial services, real estate, inventory management, and business accounting, forming a full digital stack for next-generation businesses. With tools like Makunai CRM (Maglo CRM) and Makunai WhatsApp (Babbler), the platform enables teams to automate communication, manage leads and stock, optimize distributor operations, and scale efficiently without complexity or high setup costs.

Role Description The Enterprise Sales Manager is a full-time, on-site role based in Noida, responsible for driving strategic sales growth across enterprise and MSME segments. This role includes identifying and qualifying high-value prospects, leading complex sales cycles, preparing compelling proposals and demos, and negotiating commercial terms. The Enterprise Sales Manager will work closely with product, marketing, and implementation teams to design tailored CRM and automation solutions that meet customer needs and ensure smooth onboarding. Day-to-day activities involve pipeline management, forecasting, account planning, stakeholder engagement, and regular business reviews with key customers. The role also requires monitoring market trends, competitor activity, and customer feedback to inform sales strategies and contribute to long-term revenue and relationship growth.

Qualifications

• Proven experience in enterprise sales, business development, and account management, ideally in SaaS, CRM, or B2B technology solutions.
• Strong skills in consultative selling, solution presentation, and commercial negotiation, with the ability to manage complex, multi-stakeholder deals.
• Ability to understand CRM platforms, communication tools (e.g., WhatsApp automation, IVR), and workflow automation to translate product capabilities into business value.
• Experience in working with customers across sectors such as retail, financial services, real estate, logistics, manufacturing, or D2C commerce is highly beneficial.
• Excellent communication, relationship-building, and stakeholder management skills, with a focus on clear, inclusive, and professional interaction.
• Strong analytical and forecasting abilities, including pipeline management, sales reporting, and data-driven decision-making.
• Comfort working in a fast-paced, growth-oriented environment, with a proactive approach to problem-solving and continuous improvement.
• Bachelor's degree in Business, Marketing