Customer Support Executive

Executive – Drafting (2 nos )

Role Overview

We are seeking a detail-oriented professional with strong written communication skills to manage formal correspondence with banks, financial institutions, and external counterparties.

The role requires precision, clarity, and the ability to draft professional emails and letters in a timely manner.

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Key Responsibilities

• Draft, review, and finalize professional emails, letters, and formal communications.

• Prepare correspondence for banks, financial institutions, and external stakeholders.

• Ensure all communication is clear, concise, and aligned with company standards.

• Coordinate with internal teams to gather required information for drafting.

• Maintain proper documentation and records of all communications.

• Assist in preparing reports, summaries, and official documents as required.

• Ensure confidentiality and accuracy in all written communication.

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Key Skills & Competencies

• Excellent written and verbal communication skills.

• Strong command of English grammar, tone, and formatting.

• Ability to draft formal, structured, and professional correspondence.

• High attention to detail and accuracy.

• Good organizational and time management skills.

• Ability to handle sensitive and confidential information.

• Proficiency in MS Office (Word, Outlook, Excel).

Experience – 1-2 years