E
Customer Support Executive
Search Jobs
Search by job, company or skills
Search by job, company or skills
We're Hiring | Customer Care & Delivery Excellence Executive | NCR
Are you passionate about delivering exceptional customer service and ensuring smooth order & delivery operations Join our team and help create a seamless customer experience!
Location: Delhi
Experience: 1–2 Years
Salary: 3–4 LPA
Employment Type: Full-Time
Key Responsibilities:
Handle inbound & outbound customer calls and queries Track orders and update customers on delivery status Resolve customer complaints effectively and professionally Coordinate with dispatch/logistics teams for timely deliveries Follow up with customers post-delivery to ensure satisfaction Maintain records of customer interactions and resolutions Identify recurring issues and support process improvements
What We're Looking For:
Experience in Customer Care / Customer Support / Sales Operations Strong verbal communication and active listening skills Customer-first attitude with problem-solving ability Comfortable using CRM tools and MS Excel Ability to multitask in a fast-paced environment Graduate in any discipline
Why Join Us
Stable work environment Learning and growth opportunities Exposure to customer operations and service excellence
Interested candidates can share their updated resume at
HR Prabhat Gupta
9718864860
with the subject line: Customer Care & Delivery Excellence Executive – NCR
Feel free to tag or share with someone who may be a great fit!
Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music, Master in Landscape Architecture, Doctor of Ministry, Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Master of Health Science (MHSc)
Job ID: 151512739
Skills:
Ticketing Tools, Saas, virtual communication platforms, Customer Support, Crm Systems, Helpdesk
Skills:
online support , Microsoft Excel, Customer Support, Customer Service, CRM or ticketing tools, Technical Support
Skills:
Inbound Calls, Outbound Calls Handling, FCR Scores, Escalation Management, Call Log Maintenace, Record Keeping
Skills:
Customer Support, Return exchange management, E-commerce workflows, CRM
Skills:
Excellent verbal and written communication skills in English, Basic computer proficiency, Familiarity with CRM tools
