Account Manager

Key Responsibilities:

• Monitor client accounts, providing timely updates and check-ins.
• Strong strategic thinking, consulting skills and ability to keep client projects on plan and on
• budget.
• Guide clients in branding, positioning and marketing implementation.
• Coordinate with teams internally like content, design, media & more to oversee execution.
• Overlooking & execution of billing for their respective clients and brief understanding of
• BCMA (Billing Cost Margin Analysis)
• Gross Margin (GM) analysis on accounts and maintaining a specific percentage of GM on
• the account they need to lead.
• Actively present ideas to expand service offering and enhance positioning of the firm.
• Upselling the existing clients.
• Work closely with creative and marketing teams to align strategies.
• Manage contract negotiations and renewals.
• Prepare reports on account status and sales performance.
• Coordinate with internal teams to ensure timely service delivery.

Requirements:

• 4+ years of experience in Account Management or Client Servicing within a creative or digital agency.
• Strong experience in handling client communication, relationship management, and project coordination.
• Proven experience in sales pitching and presenting solutions to clients.
• Strong understanding of branding, digital marketing, and campaign execution.
• Outstanding verbal and written communication skills.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.
• Proficiency in project management and reporting tools is an added advantage.

Work Hours: 8 Hours

Location: HSR Layout, Bangalore