Job Title: Backup Engineer L2 – Veeam Backup

Job Location

Ghansoli, Navi Mumbai (Client Site)

Employment Type

Permanent

Shift Timing

9:00 AM – 6:00 PM (Monday to Saturday)

(2nd & 4th Saturday Remote Support)

Job Summary

We are seeking a skilled and experienced Backup Engineer L2 with strong expertise in Veeam Backup & Replication to manage enterprise backup operations, disaster recovery activities, replication processes, and backup infrastructure support.

The ideal candidate should possess hands-on experience in backup administration, cloud backup integration, tape infrastructure management, and DR operations in enterprise environments.

Key Responsibilities

Backup Monitoring & Support

Monitor daily backup, replication, and restore operations within SLA timelines.
Troubleshoot and resolve complex backup issues escalated from L1 support teams.
Perform Root Cause Analysis (RCA) and implement preventive measures to avoid recurring issues.
Ensure backup jobs are completed successfully and maintain operational stability.

Backup & Recovery Operations

Execute backup and restore operations including:
Instant VM Recovery
File-Level Restore
Application-Aware Restore
Perform granular recovery for:
SQL
Exchange
Active Directory
Oracle
PostgreSQL
SAP HANA
NAS workloads

Veeam Administration

Configure and manage:
Backup Jobs
Backup Copy Jobs
Replication Jobs
SureBackup / SureReplica
Scale-Out Backup Repository (SOBR)
Hardened Linux Repository
Object Storage Integration
Manage plugin-based backup and restore operations.
Administer Veeam Agent for Windows and Linux along with Protection Groups.

Cluster & Tape Infrastructure Management

Configure and troubleshoot:
Windows Failover Clusters
SQL Failover Cluster Instances (FCI)
Cluster Shared Volumes (CSV)
Manage Tape Infrastructure including:
Tape Libraries & Tape Drives
Media Pools
GFS Retention Policies
Tape Backup & Restore Operations

Cloud & Disaster Recovery Operations

Configure and monitor cloud backups for:
AWS
Azure
Microsoft 365
Conduct DR drills, failover/failback testing, and backup validation activities.

Monitoring & Documentation

Utilize Veeam ONE for:
Monitoring
Alerting
Reporting
Capacity Planning
Maintain:
SOP Documentation
RCA Reports
Backup Architecture Documents
Operational Reports
Follow ITIL-based Incident, Change, and Problem Management processes.

Required Skills & Technologies

Core Expertise

Veeam Backup & Replication (v11/v12+)
Veeam Backup for Microsoft 365
Veeam ONE
Disaster Recovery Operations
Tape Backup Infrastructure
Plugin & Agent-based Backups
Cloud & Object Storage Integration

Technical Knowledge

Windows Server 2016 / 2019 / 2022
Basic Linux Administration
SAN / NAS Storage
iSCSI / Fiber Channel
DNS, DHCP, VLAN, Firewall & Networking fundamentals
Basic PowerShell scripting (preferred)

Preferred Certifications

VMCE (Veeam Certified Engineer)
VMware VCP
Microsoft Certifications
AWS / Azure Certifications

Candidate Profile

Qualification

BS-IT / BCA / B.E / B.Tech / MCA or equivalent

Experience

3–5 years of relevant experience in Backup Administration with strong Veeam expertise.

Additional Requirements

Flexible to support shift operations, weekend activities, and on-call support.
Strong troubleshooting and analytical skills.
Good communication and documentation abilities.

Key Skills