Uat, Clarity, Power Bi, Portfolio Planning, Resource Management, Project Management, Agile Hybrid Planning, ITBM, Sharepoint, Demand Management, ServiceNow SPM, Process Documentation, Financial Management, Data Validation

Itil Framework, ServiceNow platform knowledge, Business process modeling and workflow design

Itsm, Servicenow, User Stories, Itil, process diagrams, Process Automation, workflow documentation

Governance Risk and Compliance, ServiceNow IRM, Vendor Risk Management, audit management, Process improvement, Business Analysis, Policy and Compliance Risk Management

cloud management , Cmdb, It Operations Management, Servicenow, ServiceNow Application Developer certification, ServiceNow ITOM AI capabilities, ServiceNow CIS – Discovery, Event Management, discovery, SOAP APIs, IT Service Management processes, ServiceNow CIS – Event Management, ServiceNow System Administrator certification