voice networking , MS Visio, Mgcp, Sccp, ACD calls routing configurations, voice telephony TDM IP, Voice PBX systems, H.323, telecommunication protocols, IVR Reporting, Signaling standards, PRI and trunk configuration, Call accounting software, Voicemail Cisco Unity, Cisco call manager, SIP, Cisco VoIP gateways

Ms Sql, L2 Support, L3 Support, Servicenow, Jira, Bfsi Domain, Application support engineer, smax

Unix, Citrix, Shell Scripting, Sql, Devops, Linux, Application Support, Incident Management, Problem Management, Deployment Management, Windows System Administration, CI CD Pipelines, Root Cause Analysis, Database Querying, Troubleshooting, Release Processes, Patching Activities

Log Analysis, Incident Management, Rca, Log monitoring and alerting systems, SLA-driven environments, Linux process monitoring, Troubleshooting, Application Support L1 L2 support

Linux Server Administration, Databases, Sql, Networking, Emr, Oracle, Erp, Cybersecurity best practices, Lis, pacs, HIS, Active Directory

ticketing systems , Application Production Support, Sql, AWS, Monitoring Tools, Azure, Apis, Web Applications, Log Analysis, system integrations, cloud environments, Jira ServiceDesk

Linux, Http, Application Support, Python

Sql, Oracle, PowerShell, Shell Scripting, Python, Application Support Engineer

Application Support, Unix, Incident Management