User Stories, Jira, Salesforce Marketing Cloud, Agile, Mulesoft, Azure DevOps, data concepts, acceptance criteria, process flows, Customer 360, Salesforce Data Cloud, Data 360, FRDs, BRDs

JIRA, Change Management, GxP applications

• Strong Salesforce & Conga ecosystem knowledge, • Deep understanding of Quote-to-Cash (Q2C), Lead-to-Cash (L2C), quoting , • Strong Business Analyst experience in enterprise transformation and system implementation projects, • Hands-on experience with Conga CPQ, Pricing, Contract Management, Order Management, and Billing processes

Github, Agile, Jira, Sdlc, Business Analyst

Power Bi, Agile, Scrum, digital transformation programs, Process Mapping, Lucidchart, Visio, data visualization tools

Product Ownership, instant payments, ISO 20022 messaging, Jira/Confluence, financial messaging standards, Agile/Scrum methodologies