Key Accountabilities and main responsibilities

Training Coordination:
Organize and schedule training sessions, workshops, and seminars
Coordinate with trainers, participants, and other stakeholders to ensure smooth execution of training programs
Manage training materials, resources, and equipment
Data Management and Analysis:
Collect and analyze training data to measure the effectiveness of L&D programs
Generate reports and provide insights to support continuous improvement of training initiatives
Maintain accurate records of training activities and participant progress
System and Process Management:
Oversee the administration of L&D systems, including Learning Management Systems (LMS)
Ensure that all L&D processes are efficient and aligned with organizational goals
Troubleshoot and resolve any issues related to L&D systems and processes
Stakeholder Communication:
Act as a point of contact for L&D-related inquiries and provide support to employees and managers
Communicate effectively with internal and external stakeholders to ensure alignment and collaboration
Provide regular updates on L&D activities and progress to the Head of Human Resources
Continuous Improvement:
Identify opportunities for improving L&D processes and systems
Stay updated with industry trends and best practices in learning and development
Contribute to the development and implementation of new L&D initiatives
Governance & Risk
Ensure adherence to legal and regulatory requirements
Support MPMS assurance programs that deliver effective risk management and compliance practices
The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs
Experience & Personal Attributes
Bachelors Degree or certification in Learning and Development or Human Resources; or equivalent experience
Experience in a learning and development role (preferred but not required)
Excellent organisational and multitasking skills
Excellent attention to detail
An interest in facilitating training
Strong interpersonal and communication skills (written and verbal)
Proficiency in MS Office Suite
Familiarity with HRIS/LMS platforms (preferred but not required)
Basic knowledge of employment laws and HR best practices is a plus

Learning & Development Coordinator