Company Description Art of Healing is a wellness-focused organization dedicated to supporting individuals on their physical, emotional, and mental health journeys. The company offers programs, workshops, and sessions that combine therapeutic practices, education, and community support. Art of Healing uses digital platforms, including live webinars, to reach a wide audience and provide accessible, high-quality content. Team members collaborate to create a calm, professional environment that prioritizes participant experience and meaningful engagement. The organization values reliability, empathy, and clear communication in all interactions.
Role Description The Zoom Webinar Operator will manage live webinar sessions end-to-end, ensuring a smooth, professional experience for speakers and participants. This full-time, on-site role is based in Pune City and involves setting up Zoom meetings and webinars, handling registrations, and configuring audio, video, and screen-sharing settings. Daily responsibilities include monitoring live sessions, admitting participants, managing chat and Q&A, recording events, and troubleshooting basic technical issues in real time. The operator will coordinate with facilitators and support staff, share links and materials, and assist participants with access and usage questions. After each session, the role includes organizing recordings, tracking attendance, and sharing relevant reports or files with the team.
Qualifications
- Ability to operate Zoom and other webinar platforms confidently, including managing meetings, webinars, breakout rooms, recordings, and basic technical troubleshooting.
- Strong organizational and time-management skills to handle multiple sessions, schedules, and participant lists accurately.
- Clear, professional communication skills to support facilitators and participants, including calm handling of live session issues.
- Comfort with basic IT tasks such as stable network setup, audio/video configuration, and use of productivity tools (e.g., email, calendars, spreadsheets).
- Attention to detail in managing links, login credentials, session settings, and storage of recordings and documents.
- Prior experience in webinar hosting, event coordination, or technical support is preferred.
- Ability to work on-site in Pune City and support sessions that may occasionally occur outside standard business hours.
- Relevant coursework or a diploma/degree in any field; training in IT, communications, or media is an advantage.
