Zonal Sales Manager

- Ensure to meet the sales target and increase sales as per defined targets

- Monitor and evaluate sales performance across the zone, taking corrective actions when necessary.

- Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team.

- Ensure the implementation of sales programs and promotions to meet customer needs and boost sales.

- Work towards increasing the dealer network in catchment areas

- Ensure meeting AOP Target for Value Added Product (Basket)

- Facilitate preparation of Dealer Engagement Plan/Formulating Dealer Policy and lead generation through BTL

- Facilitate collection, realization and account reconciliation

- Ensure achievement of sales & collections as per the defined target

- Manage and ensure outstanding/ageing/overdue to be as per the specified guidelines

- Ensure continuous monitoring of market prices and competitor prices to achieve best possible price

- Increase sales per unit realization through lower discount & maintenance of DLP

- Facilitate reconciliation of customer accounts

- Build and maintain relationships with key customers, distributors, and stakeholders within the region.

- Address and resolve customer complaints and feedback to ensure satisfaction and loyalty.

- Identify and develop new business opportunities within the region

- Ensure settlement of Claims and addressed of grievances

- Ensure ease and accessibility at all service levels

- Coordinate with internal departments to service customers as per the promised TAT

- Seek customer feedback and facilitate redressal of any complaints/ issues

- Ensure complete documentation for new customer creation as per KYC norms

- Work with channel partners for mutually beneficial relationship

- Identify and implement development initiatives for self and team (if any) to improve overall team capability

- Focus on Attrition percentage, succession planning, sales productivity (Rs. Lakhs per person) and conversion ratio (Lead to Quote to Revenue percentage)

- Lead, motivate, and train the sales team to achieve targets and maintain high performance.

- Provide continuous coaching, mentorship, and performance reviews for team members.

- Foster a positive and competitive team environment that drives high levels of employee engagement.

- Ensure PDCA approach and perform gap analysis for actuals in relation to the set target and prepare monthly MIS for sales function

- Collect and stay updated on information about competitor's activities, prices, service and market share for taking necessary actions for development