Company Overview
Welcome to 1Tap, your dedicated destination for seamless and transparent business consultancy. We provide comprehensive solutions to handle non-operational and operational tasks for businesses. Our commitment to transparency and a digitalized process sets us apart, ensuring that you experience a clear, efficient, and modern approach to managing your business. At 1Tap, we believe in simplicity within consultancy, offering a tailored experience that adapts to your unique needs wherever needed.
Job Overview
We are seeking a skilled and experienced Zoho Implementation Specialist to join our team at 1Tap. As a Zoho Implementation Specialist, you will be responsible for implementing and configuring various Zoho applications to meet our clients business needs. This is a junior-level position with 1 to 3 years of experience required. The role is based in Pune, Maharashtra, India, and offers a hybrid, full-time, and remote work options.
Qualifications and Skills
- 1-3 years of experience in implementing and configuring Zoho applications.
- Strong knowledge and experience with Zoho CRM, Zoho Desk, Zoho Analytics BI, Zoho Creator Low-Code Platform, Zoho Marketing, and Zoho Projects.
- Understanding of business processes and ability to translate them into Zoho application configurations.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills to effectively collaborate with clients and cross-functional teams.
- Ability to work independently and manage multiple projects simultaneously.
- Certifications in Zoho applications are a plus.
Roles and Responsibilities
- Implement and configure Zoho applications based on clients requirements.
- Evaluate and troubleshoot issues related to Zoho applications.
- Collaborate with clients to understand their business needs and provide suitable Zoho solutions.
- Design and develop custom modules, workflows, and reports in Zoho applications.
- Train clients on how to use Zoho applications effectively.
- Ensure data integrity and security while configuring Zoho applications.
- Stay updated with the latest Zoho features and recommend improvements to clients.
- Collaborate with cross-functional teams to deliver high-quality solutions.
- Document and maintain accurate records of Zoho application configurations and changes.